Managed IT Services Across the South West | AELT Tech

MANAGED IT

An IT department, without hiring one

Proactive monitoring, fast support, robust cyber security and strategic IT management, all for a predictable monthly cost.

SYSTEM_STATUS.LOG MONITORED LIVE
Network & Wi-Fi UPTIME 99.97%
Backup & Recovery LAST CHECK 4m
Cyber Security THREATS BLOCKED
Helpdesk SLA 8H
Microsoft 365 PARTNER STATUS

ABOUT

Business managed IT services & support

See what's included

Managed IT services provide your business with ongoing, proactive technology support to keep your systems secure, reliable, and running at their best. Instead of waiting for something to go wrong, our team continuously monitors, maintains, and optimises your IT environment to prevent issues before they impact your business.

Think of us as your dedicated IT department, without the cost and complexity of hiring an in-house team. We take care of everything from day-to-day technical support and network management to cybersecurity, Microsoft 365 administration, cloud services, backups, and strategic IT planning.

WHY IT MATTERS

01

Proactive, not reactive

We continuously monitor your systems to detect and resolve issues before they impact your business, instead of waiting for something to break.

02

Predictable monthly cost

Expert IT professionals who understand your business and respond quickly, without the cost and complexity of an in-house team.

03

Scales with your business

Whether you have a small team or a growing organisation, our services are tailored to your needs as they change.

WHAT'S INCLUDED

Everything covered under this service

24/7 Monitoring

  • Continuous system monitoring
  • Issues resolved before impact

Help Desk Support

  • Friendly technical support
  • Available whenever staff need it

Cybersecurity

  • Antivirus & firewalls
  • Threat detection, MFA & monitoring

Microsoft 365 Management

  • User management & licensing
  • SharePoint, Teams & Exchange

Backup & Disaster Recovery

  • Automatic & cloud backups
  • Business continuity planning

Network & Device Management

  • Servers, switches & Wi-Fi
  • Laptops, desktops & patching

FAQ

Common questions

What are managed IT services?

Ongoing management, monitoring, maintenance and support for your business's technology. Instead of waiting for problems to occur, we proactively manage your IT infrastructure to keep systems secure, reliable and running efficiently.

Is this suitable for small businesses?

Yes. Managed IT services are ideal for small and medium-sized businesses that want expert IT support without the cost of a full in-house team, tailored to your size, budget and requirements.

What's included?

Unlimited helpdesk support, proactive system monitoring, cyber security, Microsoft 365 management, backup & data recovery, network & Wi-Fi management, software updates and patching, plus IT consultancy and strategic advice.

Can you support remote or hybrid employees?

Absolutely. We support office-based, remote and hybrid workforces, ensuring employees can securely access emails, files, applications and business systems wherever they're working.

Is cyber security included?

Yes. It's a core part of our managed IT services, including endpoint protection, email security, MFA, Microsoft 365 security, proactive monitoring and regular security updates.

Do you support Microsoft 365?

Yes. Complete Microsoft 365 support, including migration, user management, licensing, security, Teams, Exchange Online, SharePoint and OneDrive administration.

GET IN TOUCH

Ready for reliable IT support?

Stop worrying about technology and focus on growing your business.

WhatsApp Facebook Google Support: itsupport@aelttech.co.uk
MICROSOFT CERTIFIED PARTNER MON–FRI · 8AM–6PM